About Us and What We Do
A Personal Detailed Approach for Long-Term Solutions
We’re an independent agency in Southwest California and we deliver comprehensive insurance and risk management solutions. We’ve served individuals, families, and businesses for more than five decades and we have experience and local knife-edge that distinguish us among insurers. Our owner became an insurer in order to help people, and her motivation influences each member of our staff to be the best insurer that he or she can be. As a result, our agency provides the best products and services and gives people peace of mind.
We have a wide variety of personal and commercial programs that suit the needs of virtually anyone or any enterprise. Our host of personal programs includes many common types of insurance; home, auto, life, and earthquake among them. For commercial insurance we have a broad and diverse business coverage program that we adapt to the needs of individuals businesses and we have specific programs for different industries. Some of these industries include craft brewing, consulting, and manufacturing.
Every policy we write is the result of detailed assessments of a client’s situation, needs, and goals. The idea behind doing so much ‘homework’ before coverage is even selected is to put into place solutions that last. We review policies regularly to ensure that coverages are current but we make sure that written policies are solid before they’re purchased.
Our products go hand-in-hand with personalized services. In addition to insuring, we manage risk and claims and are a steady source of information that helps clients make the best decisions. We help reduce exposures, which keeps costs low, and we advocate for clients, which helps achieve suitable resolutions if and when claims are filed.
Giving Back to Make Our Service Areas Better
We insure in order to help people, and we make every effort we can to do our best. Contributing to the communities around us is about more than insurance however, and we honor this. To give back, we sponsor local events and programs and we work with business groups. We give resources and time to high school athletic programs, and this helps young people enjoy competitive sports and gain a sense of community. Our owner is on the board of the Sunland Tujunga Chamber of Commerce and she participates in a bevy of Chamber events. As a board member, our owner makes connections with other commercial enterprises, learns about the social and economic climates of the areas our agency serves, and she learns ways to be a better insurer.
Our owner also participates in the annual BNI food drive, which supplies food to needy families, and she contributes to the local sheriff station’s bicycle giveaway program. She and the other members of our staff take in virtually all of the things that Southwest California has to offer: outdoor activities, arts, entertainment, and a unique culture. Taking advantage of these things naturally ingrains each staff member in the communities he or she serves and helps him or her learn more about people, places, and commerce. Ultimately, knowing about their surroundings makes the members of our staff better insurers.
What Can We Do For You?
Our goal is to deliver the greatest value to clients; this is done by providing the best products and services and by providing reassurance. Reassurance gives peace of mind and builds confidence. We want clients to have peace of mind and confidence so that they can relax about their insurance investments. If they can relax, they can trust; and that’s what we want.
We begin every client relationship with a detailed discussion about what a client wants and how we can deliver what he or she wants. We’re transparent and honest throughout our interactions so that a client knows exactly what he or she is getting into. Following an initial discussion we assess a client’s situation and find coverages that are appropriate for this situation. If a client agrees on coverage selections, we optimize selections, which saves the client money and time, and explain discounts and benefits. We then set up a payment plan. Then we make a policy ‘official.’
Saurer Insurance Agency is proud to provide insurance and risk management solutions in Sunland, Tujunga, Burbank, Los Angeles, Glendale, and Sun Valley, CA. We also serve other areas in the state.